Terms & Conditions

Foreword

The site is the property of the company UNDERWY SAS in totality, as well as all related rights related there. Any reproduction, integral or partial, is systematically subjected to the authorization of the owners. However, links of the hypertext type to the site are authorized without specific requests.

General Conditions

- Orders are dispatched within 3 days maximum after reception of payment.

- The shipping costs are borne by the buyer (postal price increase at a flixed rate for packaging and processing).

- The personal data that the buyer may transmit to us will never be communicated to third parties, unless requested in writing.

Description of Goods

BeastyBike products are described with the utmost care, defects are systematically reported.

Same for all fixie and singlespeed accessories we sell on Beasty Bike!

All single speed fixie bicycles are guaranteed as long as the final assembly has been made by a professional, invoice in support.

Purchase of Goods

Automatic registration systems are considered to be proof of the nature, content and date of the order. Beasty Bike acknowledges the order by sending a mail at the e-mail address shared by the customer. The sale will only be concluded after this confirmation. Beasty Bike reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. The information stated by the buyer, when making an order, is under customer's responsiblity: in the event of an error in the address details, the seller can not be held responsible for the impossibility of delivering the product.

Delivery of Goods

After confirmation of order, Beasty Bike undertakes to deliver its goods carrier (express or normal shipping) all products ordered by the buyer within a maximum 3 working days. The good carrier undertakes to deliver the order to the address of the buyer. No order will be delivered after refund.

Moreover for the deliveries out of France the customer has to regulate all the taxes entitled to the imports of products, customs duty, VAT and all other taxes due under the terms of the laws of the country on reception of the order. Beasty Bike not responsible if any legal responsibility of the payment of the taxes were not carried out by the customer.

Any delays do not give the buyer the right to claim damages.

The client must pay attention to the condition of the delivered goods. The client has a period of 48 hours to make any reservations with La Poste in case of missing parts or damaged goods.

In cases of emergency relieves the seller of its obligation to deliver the products : war, riot, fire, strikes and accidents. The goods always travel at the risk of the recipient, insurance option to be borne by the buyer can be subscribed on request.

Price

The price is indicated in euros (€).

The price indicated on the product does not include transport cost.

The price indicated in the order confirmation is the final price,  including all taxes and VAT for France and the EEC countries. This price includes the price of the products, the costs of processing, packaging, storage and transport cost of the product.

Payment

The price charged is the price indicated on the confirmation sent by Beasty Bike.

The price of the products is payable in cash on the day of the actual order

Payment can be made either:

  •    By Credit Card through our partner PayZen
  •    By PayPal / credit card via PayPal.
  •    Bank transfer

Delivery will only be made once payment has been received.

In addition, Beasty Bike reserves the right to refuse any order from a customer with whom there is a litigation problem.

Returns and After Sales Service

- You have 30 days from the date of reception of the product to return it incase the product did not suit you. The costs of return will be at your expense. The costs of delivery will be at our expense.

Unsatisfied products purchased will be exchanged or refunded. You can make a choice by specifying it in your return letter.

Product can be returned on the following address:

UNDERWY SAS

62 boulevard Pape Jean XXIII

06300 Nice

- Items returned incomplete, damaged or soiled by the customer will not be taken back.

- These exchanges will be made within a period of 15 days or less after receiving the product and will be addressed in the name of the customer and to the billing address of the customer.

- Refunds are made on the method of payment used at the time of validation of the order.

Litigation

This contract is subjected to French law.

In any case, Beasty Bike's liability will be limited to the amount of the order and can not be called into question for simple errors or omissions which could have survived despite all the precautions taken in the presentation of the products.

In the event of difficulties in the application of this contract, it is desirable to seek an amicable solution.

The claims or disputes will be always received with attentive benevolence, the good faith being always supposed at that which takes the trouble to make a statement on its situations.

Failing this, the Commercial Court of Paris shall have exclusive jurisdiction, irrespective of the place of delivery and the method of payment accepted.

Acceptance of conditions

The customer acknowledges having taken note, at the time of the placing of order, of the particular conditions of sale stated on this screen and declares to accept them without reservation.

These general conditions of sale govern the contractual relationship between Beasty Bike and its customer, both parties accepting them without reservation. These general conditions of sale will prevail over any other conditions contained in any other document, except for prior express written consent.

Legal Informations

The information of the personal data collected for the purposes of distance selling is obligatory, this information being indispensable for the processing and the routing of the orders and the invoicing. Failure to provide information leads to the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information concerning customers has been the subject of a declaration to the National Commission of Informatics and Liberties (CNIL). The customer has a right of access, modification, rectification and deletion of data concerning him (Article 34 of the law of 6 January 1978), which he can exercise with Beasty Bike. In addition, Beasty Bike undertakes not to communicate the details of its customers to a third party, free of charge or with counterpart.

Products

The products offered for sale are those described on the site. The Company UNDERWY SAS takes the utmost care in the presentation and description of these products to best satisfy the information of the client. However, non-substantial errors may appear on the site, which the customer acknowledges and accepts. In any case, in the event of non-conformity of the delivered product with respect to its description on the site, the customer may either exercise its right of withdrawal or implement the guarantee of conformity of the company UNDERWY SAS which will proceed, where ever applicable, either to the exchange or price refund (in whole or in part), if any, charged.

Custom bikes and complete bikes who do not meet the EN14764 standards sold on Beasty Bike and L'Hirondelle are exclusively for private use and are not approved for road use.

Any use on the highway and their subset is the buyer's sole responsibility.

Configurator

Thanks to the BeastyBike configurator, you will be able to create a totally à la carte assembly using the components of the best brands such as Cinelli, Miche, Look, Mavic, Sram, Brooks, Fixed or single speed on request.

More than a billion possibilities are available to make your editing totally unique!

Several buttons are positioned on the interface to help you, just hover over them so that their function is displayed.

When creating an assembly, some components can be grayed out, they are combinations that are impossible. For example, by choosing the Aventon Mataro frame kit, the choice of the fork is not possible, as it is already provided with the frame kit. Also the choice of the front or rear brake is not always possible, as some frames are not drilled to accommodate a brake.

All the parts making up the assembly are not visible. These are grouped in the package "Other parts" which includes the parts listed below as well as the mounting of the bike:

  •    Rim 
  •    Inner tube
  •    Fixed sprocket or Freewheel
  •    Bottom Bracket
  •    Screws
  •    Headset
  •    Realization of the assembly (see below)
The visual rendering that we offer is not contractual. It is necessary to refer to the product sheet in order to validate the component, beside each object there is a small "red eye" which gives access to the product sheet.

If you like an assembly: before ordering, here is the procedure:

  1. Send us an email at configurator@beastybike.com
  2. In the mail, indicate the link of the desired assembly, the link is obtained by clicking on the button located below the list of components. Also include your first and last name
  3. We will then get back to you by call as soon as possible to confirm each component, set, sizes, and to provide you a lead time (between 2 and 3 weeks)
  4. After this discussion, you will be able to order your assembly.

Noted that for transit reasons the bicycle is only 80% mounted (bottom bracket, crankset, rear wheel, chain, tyres, stem, etc are assembled). The following actions must be implemented :

  •    Position the front wheel
  •    Fit the handlebars and adjust the headset
  •    Install the brakes
  •    Position the handlebar / grip / brake
  •    Perform brake adjustment
  •    Tyre Pressure

All these actions must be carried out by an authorized professional.

Remember to add to your cart the following components that are not present on the configurator:

  •    Grips or Guidoline
  •    Straps
  •    Antitheft-lock
  •    Light
  •    Bell
  •    Helmet, etc

  WARNING: Not all bicycles from the configurator have the following equipment:

  •   Wheel Reflector
  •   Pedal reflectors
  •   Front and rear light system
  •   Buzzer

Their use is therefore authorized only on private roads or tracks. BeastyBike and L'Hirondelle Bike Shop under the name Underwy SAS decline any responsibility for use on public roads.

All the visuals proposed on the configurator are the entire property of the company Underwy SAS. All rights reserved.

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